No surprises.
That's the whole process.
We tell you what will happen, when it will happen, and what it will cost — before you commit to anything. Our delivery methodology has been refined across 300+ projects.
Discovery
Week 1 · Free, no commitmentNo chargeA 30-minute call, then a structured two-hour discovery session. We map your current systems, trading partner landscape, ERP touchpoints, and integration goals. You walk away with a clear picture. We walk away with enough to design a solution.
- ✓Current-state systems map
- ✓Trading partner requirements summary
- ✓ERP integration points identified
- ✓Risk and complexity assessment
- ✓Indicative timeline and ballpark budget
Most IT projects fail during scoping. We spend serious time here so everything downstream is grounded in your actual situation — not a best-case assumption. This session is free because it benefits both parties equally.
Solution Design
Weeks 2–3Paid phaseWe design the full integration architecture — message flows, mapping rules, ERP touchpoints, exception handling, and testing strategy. You receive a detailed specification document and a fixed-price proposal for the build.
- ✓Full EDIFACT message mapping specification
- ✓ERP integration architecture diagram
- ✓Trading partner onboarding plan
- ✓Test scenario register
- ✓Fixed-price build proposal
Because of our specification depth at this stage, our change request rate during build is under 15% of contract value — versus an industry average closer to 40%. Thorough design is how we protect your budget.
Build & Test
Weeks 4–8 (typical)We build the integration in a dedicated sandbox environment, run full message validation against the specification, and conduct end-to-end testing with your actual trading partners. Your team participates in UAT from week 6.
- ✓Integration built and configured in sandbox
- ✓EDIFACT message validation reports
- ✓Trading partner test exchanges completed
- ✓UAT sign-off from your team
- ✓Go-live readiness checklist
We run builds in two-week sprints with a demo at the end of each. You see real, working progress — not a status update. Any issues are caught and resolved within the sprint, not discovered at go-live.
Go-Live & Hypercare
Weeks 9–10 + 30 days hypercareA supervised production cutover with our team on standby. We monitor every message for 48 hours post-cutover, then transition into a 30-day hypercare period with same-day response SLA for any issue.
- ✓Supervised production cutover
- ✓48-hour intensive post-cutover monitoring
- ✓Full technical documentation and architecture diagrams
- ✓Operations runbook for your IT team
- ✓Knowledge transfer session with your team leads
You receive source code, documentation, and a knowledge transfer session. Your team will understand what was built and how to maintain it — whether or not you continue with a managed service agreement.
What people ask before
they commit.
Start with a discovery call.
No commitment required.
Book 30 minutes with Nikolay or Maria. We'll ask you the right questions, tell you what the work looks like, and give you an honest assessment — before you sign anything.
contact@dmg-web.net · +359 892 738 290 · Sofia, Bulgaria